| Customization: | Available |
|---|---|
| After-sales Service: | 7*24 Hours Online Reply |
| Warranty: | 12 Months |
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| Model | HFQ-900 |
| Max. Jumbo roll width | 865mm |
| Max. Unwinder diameter | φ1000mm |
| Material thickness | 40-400gsm thermal paper |
| Slitting speed | ≤168 m/min |
| Slitting Width | ≥30mm |
| Max. Rewinder diameter | φ150mm |
| Rewinding shaft | Coreless 8mm;1/2 inch/ 1 inch steel shaft |
| Precision | ≤±0.15mm |
| Voltage | 380V,3P,50HZ (Support customization) |
| Air supply | 0.6Mpa,0.3m³/min |
| Total Power | 3 kw |
| Dimension | 2200*1900*1600mm |
Direct to the company: Building 1, 1st Floor, Ruiniao E-commerce Industrial Park, Wanquan Town, Pingyang County, Wenzhou City, Zhejiang Province.
02. How to answer technical guidance?
For some customers who need non-standard equipment, we will communicate with the company's relevant technical personnel according to the customer's specific requirements, taking into account the technical feasibility and production costs, and give customers solutions.
Offering us some info about your requirement, like material and the thickness range of material.
After signing the contract, 30% of the total payment will be paid in advance, and the factory will accept the payment and pay the full amount of the machine for delivery.
02. About delivery time
About 30-45 working days after receiving the deposit (non-standard machine), the factory will re-decide whether to change the delivery date when the order is confirmed. The standard machine is generally within 30 working days after receiving the deposit.
After the customer places an order, our company will send professional personnel to track the order and regularly report the production progress to the customer.
Before the product is shipped, it will be packed in a waterproof film plus a bottom tray (wooden pallet).
05. Product Transportation
Products are generally shipped from Ningbo Port, China to the destination port by sea.
The product warranty period is generally one year, and our company provides lifetime maintenance services. If the machine has quality problems, our company will help the customer to solve it through the following ways: a. Send spare parts to the customer. b. Remotely assist customers in maintenance. c. Notify our agent company to send personnel to the customer's factory for maintenance. d. Our company directly dispatches relevant personnel to the customer's factory for maintenance.
02. About transportation damage
In the process of product transportation, if product damage occurs, if determined that our product packaging and reinforcement work is not in place, and our company will bear the corresponding losses.
We will contact customers regularly on how to maintain and maintain the machine. For domestic customers, we will have a master to provide on-site service.
04. Problems during use
If there is any problem in the process of using the product, the customer can directly call or send an email to our after-sales department (24-hour hotline). The personnel of our department will respond immediately and decide on the response measures within 24 hours.
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